Contact Us

Contact Us

At Solar Sentry Pro, we are dedicated to providing dedicated customer care and expert guidance for all your outdoor solar security lighting needs. Whether you have questions regarding installation, product specifications, order tracking, or warranty support, our dedicated support team is here to help.

Get in Touch Directly

• Customer Support Email:

  solarsentrypro@outlook.com

  (Recommended for order tracking, return requests, warranty claims, and technical inquiries. We reply within 24 business hours.)

• Customer Support Phone:

  +1 (213) 701-3348

  (Available Monday through Friday, 9:00 AM – 5:00 PM PST)

• Company Address & Mailing Headquarters:

  Solar Sentry Pro

  4299 Williams Avenue

  Los Angeles, CA 90017

  United States

Operating Hours

• Monday – Friday: 9:00 AM – 5:00 PM (PST / Pacific Standard Time)

• Saturday – Sunday: Closed (Inquiries received over the weekend will be handled promptly on Monday morning)

• Federal Holidays: Closed

Frequently Requested Inquiries

To help us resolve your questions as quickly as possible:

• Order Tracking: Please include your 4-digit or 5-digit Order Number (found in your confirmation email) and the email address used during checkout.

• Product Support & Warranty: Please provide a brief description of the technical issue along with your order number. A photo or short video clip is greatly appreciated to expedite warranty replacements.

• Address Corrections: If you entered an incorrect shipping address, please email us with the subject line URGENT: Address Update - [Order Number] so we can adjust it prior to warehouse dispatch.