Privacy Policy

Privacy Policy

Effective Date: January 2026

At Solar Sentry Pro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding data collection, usage, sharing, security, and the rights available to you under applicable United States federal and state privacy legislation (including CCPA/CPRA, VCDPA, CPA, and other state laws).

1. Information We Collect

We collect information directly from you when you visit our website, create an account, purchase products, or interact with our customer support:

  • Transactional & Order Data: Full name, billing address, shipping address, email address, phone number, and items purchased.

  • Payment Details: Payments are handled via PCI-DSS compliant third-party processors. Solar Sentry Pro does not collect or store full credit card numbers or security CVV codes.

  • Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and interaction signals collected via cookies or web beacons.

  • Customer Support Records: Communications, emails, and feedback submitted when requesting assistance or warranty claims.

2. How We Use Your Information

We use the collected data exclusively for legitimate commercial and business purposes:

  • To process, fulfill, ship, and deliver your solar security light orders.

  • To communicate order confirmations, tracking updates, and customer support responses.

  • To administer product warranties, replacement parts, and return requests.

  • To detect and prevent fraudulent transactions and maintain site security.

  • To optimize store usability, technical performance, and relevant marketing campaigns (subject to your opt-out preferences).

3. Sharing of Personal Information

We do not sell your personal identifying information to data brokers for monetary consideration. We only disclose information to trusted service providers necessary to operate our business:

  • Fulfillment & Logistics Partners: Carriers (USPS, UPS, FedEx, DHL) to deliver packages to your doorstep.

  • Hosting & E-Commerce Infrastructure: Shopify, our secure e-commerce hosting platform.

  • Payment Gateways: Secure payment service providers to authenticate transactions.

  • Analytics & Advertising Partners: Digital marketing platforms (such as Google and Meta) using cookies to display relevant ads across other websites (you may opt out of this sharing at any time).

4. Global Privacy Control (GPC) & Cookie Preferences

  • We recognize and honor universal opt-out signals, including the Global Privacy Control (GPC). If enabled on your browser, our site will automatically suppress third-party marketing trackers.

  • You can adjust your cookie settings at any time via the "Cookie Preferences" link in our website footer or through your web browser's native privacy controls.

5. Your State Privacy Rights (CCPA / CPRA & Other US States)

Residents of California, Virginia, Colorado, Connecticut, Texas, and other applicable states possess specific statutory rights:

  • Right to Know / Access: You may request details about the categories and specific pieces of personal data we have collected about you.

  • Right to Delete: You may request the deletion of personal information we have collected, subject to legal record-keeping exceptions.

  • Right to Correct: You may request the correction of inaccurate personal information.

  • Right to Opt Out of Sale/Sharing: You have the right to direct us not to share your data for cross-context behavioral advertising.

  • Non-Discrimination: We will never penalize, deny services, charge differing prices, or diminish warranty coverage if you exercise your privacy rights.

To submit a request, email solarsentrypro@outlook.com with the subject line Data Privacy Request.

6. Data Security & Retention

We maintain administrative, technical, and physical safeguards (including SSL/TLS encryption) to protect your personal information against unauthorized access, loss, or misuse. We retain personal data only for as long as necessary to fulfill order delivery, honor warranty obligations, resolve disputes, and satisfy statutory tax and accounting requirements.

7. Children's Privacy

Our store is directed to adult homeowners and consumers. We do not knowingly collect or solicit personal information from children under the age of 16.

8. Contact Information

For any questions regarding this Privacy Policy or our data protection practices, please contact us:

  • Brand Name: Solar Sentry Pro

  • Physical Address: 4299 Williams Avenue, Los Angeles, CA 90017, United States

  • Customer Support Phone: +1 (213) 701-3348

  • Customer Support Email: solarsentrypro@outlook.com